At iwinjili, your privacy is not an afterthought โ it's a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have over your own information.
These highlights summarize our key privacy commitments. The full policy below contains the complete and binding details.
All personal and financial data stored on iwinjili servers is encrypted. All data transmitted between your device and our platform uses TLS encryption to prevent interception.
iwinjili collects only what is necessary for account operation and regulatory compliance. You have the right to access, correct, and request deletion of your personal data at any time.
iwinjili does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account and comply with PAGCOR regulations.
As a PAGCOR-regulated platform, iwinjili is required to maintain certain player records and may be obligated to share data with regulatory authorities when legally required.
Promotional communications from iwinjili are optional. You can opt out of marketing messages at any time through your account settings or by contacting our support team.
This policy is written in plain, readable English so Filipino players can clearly understand how their data is handled โ no confusing legal jargon without explanation.
iwinjili Casino ("iwinjili," "we," "us," "our") is committed to protecting the privacy and personal data of all players who use our platform. This Privacy Policy describes how iwinjili collects, uses, stores, shares, and protects personal information in connection with the operation of the iwinjili online casino platform, accessible at iwinjili.asia.
iwinjili operates under PAGCOR oversight and complies with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, along with its Implementing Rules and Regulations. The National Privacy Commission (NPC) of the Philippines serves as the relevant data protection authority.
This policy applies to all registered players, visitors to the iwinjili website, and any individual whose personal data is processed by iwinjili in connection with the provision of our services. Please read this policy carefully. If you have questions about any part of it, contact our support team before registering.
When you create an iwinjili account, we collect the following information:
To comply with PAGCOR's Know Your Customer requirements and anti-money laundering regulations, we may collect:
When you make deposits or request withdrawals, we collect transaction records including amounts, timestamps, payment method identifiers (e.g., GCash mobile number, bank account last four digits), and transaction reference numbers. iwinjili does not store full bank account numbers or complete card numbers.
We collect records of your gaming activity on the iwinjili platform, including games played, wagers placed, wins and losses, session durations, and bonus usage. This data is required for regulatory reporting, dispute resolution, and responsible gaming monitoring.
When you access the iwinjili platform, we automatically collect certain technical data including your IP address, device type and operating system, browser type and version, referring URL, and session timestamps. This data is used for security monitoring, fraud prevention, and platform optimization.
If you contact iwinjili support via live chat, email, or any other channel, we retain records of those communications for quality assurance, dispute resolution, and regulatory compliance purposes.
iwinjili collects personal data through the following means:
iwinjili uses your personal data for the following purposes:
iwinjili processes your personal data on the following legal bases under the Data Privacy Act of 2012:
iwinjili is legally required to share certain player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies when required by law or regulatory directive. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.
iwinjili engages trusted third-party service providers to assist in operating the platform. These providers may process your personal data solely on our behalf and under strict contractual data protection obligations. Categories of service providers include:
In the event of a merger, acquisition, or sale of all or part of iwinjili's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
iwinjili does not sell, rent, lease, or otherwise commercially transfer your personal data to any third party for their own marketing or commercial purposes. Your data is not a product at iwinjili.
Cookies are small text files placed on your device when you visit the iwinjili platform. They help us recognize your device, maintain your session, remember your preferences, and analyze how the platform is used.
You can control non-essential cookies through your browser settings or through the cookie preference center available on the iwinjili platform. Disabling strictly necessary cookies will affect your ability to use the platform. Disabling analytics or marketing cookies will not affect your ability to play games or manage your account.
iwinjili retains your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, subject to the following retention guidelines:
After the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be linked to an individual player.
iwinjili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
While iwinjili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by iwinjili:
To exercise any of these rights, contact the iwinjili Data Privacy Officer via the contact details in Section 14 of this policy. We will respond to all verified requests within thirty (30) days.
If you are a parent or guardian and believe that a minor has registered an iwinjili account or provided personal data to us, please contact our support team immediately. Upon verification, we will promptly close the account and delete all associated personal data.
iwinjili employs age verification procedures during registration and KYC to prevent underage access. Any account found to belong to a person under 21 years of age will be immediately suspended and all funds returned to the verified payment source.
The iwinjili platform may contain references to third-party services such as payment processors and game providers. While iwinjili takes care to work only with reputable partners, we are not responsible for the privacy practices of third-party services. This Privacy Policy applies solely to data processed by iwinjili in connection with the iwinjili platform.
We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the iwinjili platform, particularly your chosen payment provider (e.g., GCash or PayMaya).
iwinjili reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or platform features. When we make material changes, we will notify registered players via SMS or in-platform notification at least seven (7) days before the changes take effect.
The most current version of this Privacy Policy will always be available on the iwinjili platform. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. Your continued use of the iwinjili platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the iwinjili Data Privacy Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.
For responsible gaming support, self-exclusion requests, or deposit limit adjustments, please visit our Responsible Gaming page.
Your data is protected, your privacy is respected, and your gaming experience is backed by PAGCOR oversight. Join Filipino players from Manila to Cebu who trust iwinjili for fair, secure, and responsible online gaming. Must be 21 or older to register.